Payment methods

At Dinkra you can pay safely and easily online in many different ways. You can read which one below.

All prices in the Dinkra webshop are inclusive of the statutory VAT and exclusive of any delivery costs. Orders can be paid quickly and easily with iDEAL, Paypal or credit card (VISA and Mastercard). Pay afterwards via Klarna.

The online payments via iDeal or Credit Card are arranged directly via a secure Secure Socket Layer connection (SSL). SSL is the security protocol used on the Internet and is used to encrypt data that is exchanged between a consumer and a server. SSL is a way of encoding data that makes it impossible for third parties to read messages. All browsers support SSL and therefore indicate when this protection is in effect. It forms a worldwide standard for secure payment via the Internet.

Our payment provider is Mollie. They take care of our iDeal and Paypal payments, among other things. After payment you will automatically return to our website in the thank you window. As soon as the payment has been made, we will receive a notification that the payment has been processed. The order is then packed and sent to the specified address. We have no access to the payment details and account numbers of our customers.

Dinkra is happy to help you with safe shopping. That is why we use secure internet security as soon as you start paying for your order. Then others will not get the chance to steal your data, for example. Your transaction data is sent encrypted over the internet via SSL. You do not need any special software to pay with SSL. You can recognize a secure SSL connection by the "lock" (see image) in your browser.

iDEAL

Do you have a bank account with ABN AMRO, ASN Bank, Bunq, ING, Knab, Rabobank, RegioBank, SNS Bank, Triodos Bank or Van Lanschot Bankiers and access to internet banking? Then paying with iDeal is a safe and easy solution to pay for your order with us. You pay in your own familiar environment. In the payment window you can indicate that you want to pay with iDeal. Then follow the instructions on the screen and do the same actions that you normally do with internet banking. The amount is immediately debited from your account and we receive a notification that the order has been paid. We will then immediately process the order.

Paypal
Paying with Paypal is easy and super fast, during the ordering process you choose the payment method Paypal. You will be redirected to your Paypal account. After payment, your order will be processed immediately so that you receive your package quickly.

Bancontact (Belgium)
Bancontact is an online payment system for our Belgian friends. Payments with Bancontact on the internet are fully secured, usually by a digipass or card reader. This is a security module that you have received from your bank if you do PC banking. The amount is immediately debited from your account and we receive a notification that the order has been paid. We will then immediately process the order for shipment.

Credit card
With us you can pay with the renewed, even more secure methods of Eurocard/Mastercard Securecode and Verified by Visa. These payments are also made through our payment service provider Multisafepay. The amount will be settled immediately and we will be informed by your bank, so that your order can be processed the same day. It may happen that a credit card and country code do not match. We then have to manually approve the transaction. It may happen that we will contact you about this.

NB! When returning your purchase amount to your credit card, it can take 2 - 6 weeks before the amount is back on your card. We refund the money immediately after the return, the credit card companies only take a very long time. The money is directly on your account via Paypal and with iDeal the return payment will be on the account within 3 working days.

Bank / giro transfer
You can also transfer the amount to be paid to our account. It is important that you state the order number in the description, which you will receive by e-mail. To transfer the amount, please use the number below. With this payment method, the shipment will be sent as soon as the amount has been credited to our account. Because there is a delay in bank traffic, it can take 1-3 working days before we can ship the order.

Dinkra
IBAN: NL71 KNAB 0647 3625 62
BIC: KNABNL2H

Pay afterwards with Klarna
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you payment afterwards. Payment must be made to Klarna.
You can find more information in Klarna's terms of use. General information about Klarna can be found here. Your personal data is processed by Klarna in accordance with the applicable data protection law and as described in Klarna's privacy statement.

PROBLEMS WITH PAYMENT. READ THE SOLUTION BELOW:

Payment delayed:

As soon as we receive your payment, we always process your order immediately. Does it ever go wrong? Almost never. In the exceptional case that your payment reaches us with a delay,
it may happen that your delivery is postponed for that reason.

Paid with iDEAL, no order confirmation received

Have you paid with iDEAL, but are you not sure whether your order was successful or not? Check whether money has been debited. If no money has been debited, the payment has not been successful and you have not lost any money anyway. You can place your order again. Has money been debited, but have you not yet received an order confirmation? Then something is not right. We should immediately receive a message that money has been credited and the system will immediately send the confirmation. Please check whether you have entered the correct email address. Otherwise, contact us and we will solve it together!

Rejected credit card payments

It may happen that your payment is refused, which is of course very annoying. What often happens is that you order something abroad with a credit card, or vice versa. We receive a notification and then solve it manually. If all alarm bells ring, we will contact you to solve it. That is why it is useful to always enter your telephone number with your order.

Why do we check credit card payments?

Dinkra believes it is important to protect our customers against fraudulent payments. Credit card payments are sensitive to fraudsters. Payments are approved or rejected objectively and automatically based on a large number of criteria. A payment is rejected if, for example, the CVC code or expiration date of the credit card has not been entered correctly, but also if an unsafe Wi-Fi location, where fraud has been committed, is identified. All for your safety!

At Dinkra you can safely and easily pay online. If you select a payment method you are automatically redirected to the secure payment environment of your own bank, Mollie or Paypal.

Lightspeed Payments

Lightspeed Payments (via Mollie) offers a variety of payment options. You can pay with Ideal, Paypal, Credit card, Bitcoin, Bancontact/Mister Cash, Sofort Banking, KBC, Belfius and via bank transfer.

iDeal

iDeal allows you trusted, secure and easy online payment. You can directly use iDeal if you bank at ABN AMRO, ASN Bank, Bunq, ING, Rabobank, Knab, Regiobank, SNS Bank, Triodos Bank and Van Lanschot Bankiers. iDeal is easy and fast to use, all payment details are filled in for you and you will be immediately informed of the successful payment. You pay in the familiar environment of your own bank. Pay as you actually have used.

PayPal

Quick, safe and pay online? PayPal makes it possible; no hassle with credit card numbers or address data fill out time and time again, you pay with your email address and password. Choose how you want to pay: by credit card, your bank account or from your Paypal balance. Pay with Paypal and keep your data always private. Besides your data Paypal also protects your purchases.

With the Paypal Express Checkout button you can complete the transaction in just a few steps. PayPal fills out the shipping and billing information that is stored at Paypal. You will stay in our webshop and just need to check what is filled in. Simple, quick and safe payment.

Bank transfer

You can also pay by bank transfer. After placing your order pay the order amount to the account of Dinkra. You will receive a confirmation mail with the amount to be paid and our account details. If you choose to pay in advance by bank transfer, payment has to be within 5 working days on the account of Dinkra. When the payment is not received by Dinkra within 5 working days, your order will be cancelled and deleted.

It may take approximately 1-2 working days before we have received your payment. After receipt of your payment the order will be sent.

Dinkra
IBAN: NL71 KNAB 0647 3625 62
BIC: KNABNL2H


Team Dinkra